Why is it so hard to cancel subscriptions or end ‘free’ trials? Report shows how companies trap you into paying
(Version anglaise seulement)
par Katharine Kemp, Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW Sydney
Most Australians have had a negative experience when trying to cancel a subscription. It’s bad business, and we need law reform to capture these shady tactics.
Lire l'article complet
© La Conversation
-
lundi 26 août 2024
