Observatoire des droits humains (anglais seulement)

3 ways 'bossware' surveillance technology is turning back the management clock

(Version anglaise seulement)

par Dale Tweedie, Senior lecturer, Macquarie University
David Wild, Senior Research Assistant, Macquarie University

If you’re reading this during work hours, there’s a chance your boss knows about it. The market for “bossware” – digital tools that enable managers to keep tabs on what workers are up to – is reportedly booming.

News reports recount tales of health-care workers being ranked “idle” for not typing while counselling drug patients, and hospice chaplains losing “productivity points” for spending too long with the bereaved or dying.

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