Observatoire des droits humains (anglais seulement)

Amazon and Tesco's checkout-free stores are a niche idea that won't save the high street

(Version anglaise seulement)

par Kokho Jason Sit, Senior Lecturer in Marketing, University of Portsmouth

There have never been so many different ways to shop for groceries. The biggest chains offer customers a choice of vast superstores, smaller branches, and online options to buy from home.

Now some of the UK’s best known supermarkets are experimenting with checkout-free stores. Following Amazon’s lead (it launched in London in March 2021), Sainsbury’s (Pick & Go) and Tesco (GetGo) have recently opened branches which offer a streamlined shopping experience.

The stores are kitted…

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