Declined invitations go over more graciously when lack of money is cited instead of lack of time – new research
(Version anglaise seulement)
par Grant Donnelly, Assistant Professor of Marketing, The Ohio State University
Ashley Whillans, Assistant Professor of Business Administration, Harvard Business School
Several studies found that excuses that saying ‘I don’t have time’ when declining an invitation harmed the relationship with the person who extended it.
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© La Conversation
- mardi 3 août 2021