Yelp’s addition of a ‘Black-owned’ tag led to a slight drop in business ratings in Detroit
(Version anglaise seulement)
par Matthew Bui, Assistant Professor of Information and Digital Studies, University of Michigan
Cameron Moy, PhD student, Annenberg School of Communication, University of Pennsylvania
A feature designed to help Black-owned businesses may have hurt them. The increased visibility likely led to culture clashes and lower star ratings.
Lire l'article complet
© La Conversation
-
jeudi 26 juin 2025
