Using ChatGPT before a medical appointment? How to get the best support for your health questions
By Kirsten McCaffery, NHMRC Principal Research Fellow, Sydney School of Health, University of Sydney
Julie Ayre, Post Doctoral Research Fellow, Sydney Health Literacy Lab, University of Sydney
Liliana Laranjo, Senior Lecturer in Digital Health and Community and Primary Health Care Practice, University of Sydney
Chatbot advice is readily available, is personalised and can be prompted for greater clarity. But it can also lead to serious patient harm.
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Thursday, October 29, 2026