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Are you seeing new ‘service fees’ since the card surcharge ban? Here are the rules

By Fengfei Li, Senior Lecturer in Finance, Deakin University
Since Australia’s card surcharge ban took effect on October 1, social media users have questioned new “service fees” and “daily surcharges” appearing on their bills. Some businesses have simply raised their prices.

A recent Reddit discussion captures some of this frustration.

So are these new fees illegal?

Not necessarily. But a business cannot make a card surcharge permissible simply by giving it a different name.

A different…The Conversation


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