Meta wants people to use ‘AI agents’ to do daily tasks for them. Here’s why that’s a problem

By Francesco Bailo, Senior Lecturer in Data Analytics in the Social Sciences, Deputy Director of the Centre for AI, Trust and Governance, University of Sydney
Rob Nicholls, Senior Research Associate in Media and Communications, University of Sydney

Meta wants users to turn to a cute artificial intelligence (AI) “agent” throughout the day to carry out common tasks for them, such as booking flights or doing their shopping.

The company’s new Muse agent shot to the top of the app charts after chief executive Mark Zuckerberg showcased it at a conference last week. Billed as having “no learning curve”, Muse…

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