Tracking your employees doesn’t make them more productive

By Nick Turner, Professor and Croft Chair in Management, Haskayne School of Business, University of Calgary
Justin Weinhardt, Associate Professor of Organizational Behaviour and Human Resources, University of Calgary

In June, TD Bank told staff that it would begin running software called WorkiQ on their work computers, tracking time spent in browsers, internal chat and meeting apps. The rollout has revived public debate about workplace surveillance. But the issue extends well beyond one bank.

Many jobs have become more digital, hybrid and dispersed. Managers…

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