No space, no power, no support – what life is really like for Indian IT workers serving global firms

By Vivek Soundararajan, Professor of Work and Equality, University of Bath

IT workers in India keep a lot of the world’s technology ticking over. They may be operating your company’s helpdesk, or responding to a query about your latest gadget.

They may also be working from home. And in India’s IT hubs, like Bangalore, Chennai or Hyderabad, this is likely to be from a cramped apartment filled with backup battery systems the workers have paid for themselves.

For despite often working for some of the biggest companies in the world, research I carried out with colleagues…

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