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Optus Triple Zero outage has left 3 people dead. A telecommunications expert explains what went wrong – and how to fix it

By Mark A Gregory, Associate Professor, School of Engineering, RMIT University

Three people have died after a botched Optus network upgrade on Thursday prevented around 600 emergency calls to Triple Zero across South Australia, Western Australia and the Northern Territory.

South Australian police have confirmed the deaths linked to the outage – which Optus only revealed to the…

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