The dangers of ‘Jekyll and Hyde leadership’: Why making amends after workplace abuse can hurt more than it helps

By John Sumanth, James Farr Fellow & Associate Professor of Management, Wake Forest University
Haoying Xu, Assistant Professor of Business, Stevens Institute of Technology
Sean Hannah, Chair in Business Ethics, Professor of Management, Wake Forest University School of Business, Wake Forest University
Sherry Moss, Associate Dean of MBA Programs, Wake Forest University School of Business, Wake Forest University

A glance at the day’s headlines reveals a universal truth: Leadership matters.

Whether uplifting and ethical or toxic and abusive, leaders profoundly shape our lives. And this is especially true on the job. Research consistently shows that leadership influences employees’ attitudes, behaviors and emotions, driving key organizational outcomes such as creativity, employee engagement, well-being and

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