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Why a doctor's empathy is important for keeping patients safe

By Jeremy Howick, Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester
Avoiding fatal patient safety failures requires “a more empathetic and collaborative approach from doctors”, the UK’s parliamentary and health service ombudsman, Rob Behrens, recently argued in The Times.

Reporters from the Times Health Commission,…The Conversation

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