Mobile money in Ghana isn't all good news: customers are paying a hefty price

By Isaac Akolgo Abotebuno, PhD Candidate, Bayreuth International Graduate School of African Studies

Fintechs, notably mobile money, have transformed banking and finance in developing and emerging economies in Africa and beyond. Financial technology (better known as fintech) is used to describe new technology that seeks to improve and automate the delivery and use of financial services.

Mobile money in Africa was spearheaded by Kenya’s M-Pesa in 2007. Ghana’s MTN MoMo followed in 2009. Mobile money is a pay-as-you-go digital medium of…

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