Blaming poor labour conditions in Ghana's transport sector on ride-hailing companies misses the deeper issues

By Festival Godwin Boateng, Postdoctoral Research Fellow, Centre for Sustainable Urban Development, The Earth Institute, Columbia University
Samuelson Appau, Assistant Professor, Melbourne Business School

Ride-hailing services like Uber and Lyft have become ubiquitous in many parts of the world over the past decade. Criticism of their business model has also become commonplace: ride-hailing companies are frequently accused of destroying traditional taxi businesses, undermining wages, and creating the digital equivalent of sweatshops.

Though many of the complaints have emanated from wealthier…

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