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Review bombing is a dirty practice, but research shows games do benefit from online feedback

By Christian Moro, Associate Professor of Science & Medicine, Bond University
James Birt, Associate Professor of Computer Games and Associate Dean Engagement, Bond University

Online user reviews have come to play a crucial role in our decisions about which products to buy, what TV to watch, and what games to play.

But after initial enthusiasm, many platforms have pushed back against them. Netflix’s star ratings and written user reviews are a distant memory, and even YouTube…

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