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Vaccine passports: what businesses need to know – and why they should have more say

By Panagiotis Balatsoukas, Lecturer in Experience Design for Digital Health, Loughborough University
Gyuchan Thomas Jun, Lecturer in Human Factors in Complex Systems, Loughborough University
Isabel Sassoon, Lecturer in Computer Science, Brunel University London
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Imogen, a night club owner from London, hopes that COVID-19 “passports” could help with the return of customers to her venue. But the 42-year-old told us she is not happy about subjecting her customers to additional checks, and has concerns over a lack of clear guidance on their use.

Imogen is just one of many business owners in the UK anxiously waiting for extensive lifting of social restrictions. The UK government’s plan is that businesses and large events should use the NHS COVID Pass in…


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