US Consumer Complaints Database Will Remain Public

Expand © Flickr/Consumer Financial Protection Bureau In a surprise move, the United States Consumer Finance Protection Bureau (CFPB) has announced it will keep its consumer complaints database open to the public following uncertainty over whether it would do so. The database is a crucial resource containing over a million complaints about consumer financial products, including student loans, mortgages, and debt collection, providing critical information for people living in poverty directly affected by abusive lenders and collectors. Though the CFPB is legally required to receive complaints…

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