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Relations entre soignants, patients et aidants : pourquoi il faut accorder plus de place aux émotions

(French version only)

By Judith Partouche-Sebban, Professeur - Titulaire de la chaire Living Health, membre du département Technology Interaction, strategic Marketing & Customer Experience, PSB Paris School of Business

Les émotions façonnent la relation entre patients et soignants. Elles influent sur la compréhension des diagnostics, la perception du service rendu, ou encore la résilience.

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