Will AI tools make better police officers?

By Federico Iannacci, Senior Lecturer in Management, University of Sussex Business School, University of Sussex
Stan Karanasios, Professor in Information Systems, The University of Queensland

Police officers often work with partial information under severe time constraints in situations that can change in seconds. Whether investigating a crime or patrolling a neighbourhood, they regularly have to make predictions based on instinct.

This “gut policing” isn’t just guesswork – it’s fast pattern recognition. It comes from training and years of dealing with real incidents, learning from colleagues, and building an instinctive sense of what matters and what doesn’t.

But instincts are no longer the only way police connect the dots. Many police forces are investing in…

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