South Africa’s minibus taxi industry runs on social bonds – reform must accept this

By Siyabulela Christopher Fobosi, Senior Researcher, UNESCO 'Oliver Tambo' Chair of Human Rights, University of Fort Hare, University of Fort Hare

South Africa’s minibus taxi industry is the backbone of the country’s public transport system. Every day, millions of commuters rely on it. In many low-income and peri-urban communities, there is no real alternative. They account for roughly 70% of daily public transport trips in the country.

Yet despite its scale and significance, the industry remains largely informal. It is governed less by formal contracts and clear regulatory systems than by relationships, trust and unwritten rules.

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