Why do some of us love AI, while others hate it? The answer is in how our brains perceive risk and trust

By Paul Jones, Associate Dean for Education and Student Experience at Aston Business School, Aston University

From ChatGPT crafting emails, to AI systems recommending TV shows and even helping diagnose disease, the presence of machine intelligence in everyday life is no longer science fiction.

And yet, for all the promises of speed, accuracy and optimisation, there’s a lingering discomfort. Some people love using AI tools. Others feel anxious, suspicious, even betrayed by them. Why?

The answer isn’t just about how…

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