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AI tools promise efficiency at work, but they can erode trust, creativity and agency

By Jordan Loewen-Colón, Adjunct Assistant Professor, Smith School of Business, Queen's University, Ontario
Mel Sellick, PhD Candidate, College of Global Futures, Arizona State University

Without deliberate strategies, over-reliance on AI could erode self-trust, creativity and ethical judgment and leave organizations more fragile, not more resilient.

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