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Can you say no to your doctor using an AI scribe?

By Saeed Akhlaghpour, Associate Professor of Business Information Systems, The University of Queensland

Doctors’ offices were once private. But increasingly, artificial intelligence (AI) scribes (also known as digital scribes) are listening in.

These tools can record and transcribe the conversation between doctor and patient, and draft structured clinical notes. Some also produce referral letters and admin outputs, and even update medical records – but only after clinician review and approval.

Some estimates suggest about

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