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‘The customer is always right’: why some uni teachers give higher grades than students deserve

By Ciprian N. Radavoi, Associate Professor in Law, University of Southern Queensland
Carol Quadrelli, Senior Education Specialist (Curriculum Quality and Credit), University of Southern Queensland
Pauline Collins, Professor (Law), University of Southern Queensland

To understand the causes of ‘grade inflation’, a new study sought the opinions of those closest to the phenomenon: university teachers.

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