Why not knowing what to do isn’t always a bad thing for leaders

By Sarah Bloomfield, Lecturer in work-based learning, The Open University
Clare Rigg, Professor of Post-experience Management Education, Lancaster University

In 2002, after a Pentagon news briefing, the then US secretary of defence Donald Rumsfeld was widely ridiculed for his thoughts about knowledge. Discussing the issue of whether Iraq was supplying weapons of mass destruction to terrorists, he said:

As we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that…

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© The Conversation - Thursday, August 15, 2024

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