Using smart devices to schedule on-demand public transportation can save time and money

By Seyed Mehdi Meshkani, Postdoctoral fellow, Concordia Institute for Information Systems Engineering, Concordia University
Nizar Bouguila, Professor, Concordia Institute for Information Systems Engineering, Concordia University
Siavash Farazmand, PhD student, Concordia Institute for Information Systems Engineering, Concordia University
Zachary Patterson, Professor, Concordia Institute for Information Systems Engineering, Concordia University

Suburban residents often face challenges receiving reliable and accessible bus transit — riders often complain about infrequent schedules and long waiting times. Often, transit agencies are unable to provide additional buses because population density in such areas is usually low.

On-demand transit (ODT) is an innovative transportation approach that enhances the accessibility and quality of service while reducing operating costs.

Despite the rapid growth of ODT…

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