Director / Editor: Victor Teboul, Ph.D.
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Supermarket facial recognition failure: why automated systems must put the human factor first

By Mark Rickerby, Lecturer, School of Product Design, University of Canterbury
The Rotorua woman wrongly identified by a supermarket facial recognition system says ethnicity was a ‘huge factor’. Her case shows why human-centered design is needed to avoid misuse, bias and harm.The Conversation

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