Shop theft has been building for years – here's how to tackle retail crime and keep workers safe

By Emmeline Taylor, Professor of Criminology, City, University of London

Retail giants like Boots, Tesco and Primark are pushing for Home Office action after violent incidents and abuse against shop staff almost doubled since the COVID pandemic. Retail crime cost UK shops £1.76 billion in the year to April 2023, according to the British Retail Consortium.

The increase in theft from UK grocery and convenience shops is often blamed on the cost of living crisis. But this situation has been building for many years…

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