Director / Editor: Victor Teboul, Ph.D.

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Independent and neutral with regard to all political and religious orientations, Tolerance.ca® aims to promote awareness of the major democratic principles on which tolerance is based.

How to be a good listener - and how to know when you're doing it right

By Fay Short, Professor, Human and Behavioural Sciences, Bangor University

Being a good listener means having empathy. But empathy is one of the most misunderstood listening skills.

Empathy is what we feel when we are trying to understand the world from the perspective of another…

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