AI tools are generating convincing misinformation. Engaging with them means being on high alert

By Lisa M. Given, Professor of Information Sciences & Director, Social Change Enabling Impact Platform, RMIT University

AI tools can help us create content, learn about the world and (perhaps) eliminate the more mundane tasks in life – but they aren’t perfect. They’ve been shown to hallucinate information, use other people’s work without consent, and embed social conventions, including apologies, to gain users’ trust.

For example, certain AI chatbots, such as “companion” bots, are often developed with the intent to have empathetic…

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