The ChatGPT chatbot is blowing people away with its writing skills. An expert explains why it's so impressive

By Marcel Scharth, Lecturer in Business Analytics, University of Sydney

We’ve all had some kind of interaction with a chatbot. It’s usually a little pop-up in the corner of a website, offering customer support – often clunky to navigate – and almost always frustratingly non-specific.

But imagine a chatbot, enhanced by artificial intelligence (AI), that can not only expertly answer your questions, but also write stories, give life advice, even compose poems and code computer programs.

It seems ChatGPT, a

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