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The ChatGPT chatbot is blowing people away with its writing skills. An expert explains why it's so impressive

By Marcel Scharth, Lecturer in Business Analytics, University of Sydney
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We’ve all had some kind of interaction with a chatbot. It’s usually a little pop-up in the corner of a website, offering customer support – often clunky to navigate – and almost always frustratingly non-specific.

But imagine a chatbot, enhanced by artificial intelligence (AI), that can not only expertly answer your questions, but also write stories, give life advice, even compose poems and code computer programs.

It seems ChatGPT, a


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