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To get people the help they need from the government, postcards may be the answer

By Katerina Linos, Professor of Law, University of California, Berkeley
Laura Jakli, Junior Fellow, Harvard Society of Fellows, Harvard University
Melissa Carlson, Postdoctoral Fellow, Center for International Security and Cooperation (CISAC), Stanford University
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Government agencies are setting up new websites and phone hotlines to provide information. But those might not be the best ways to engage with people who need help the most.The Conversation


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