Ping, read, reply, repeat: how to break bad email habits at work

By Emma Russell, Senior Lecturer in Occupational Psychology, Management, University of Sussex
Kevin Daniels, Professor of Organisational Behaviour, University of East Anglia
Marc Fullman, Researcher in Organisational Behaviour, University of Sussex
Tom Jackson, Professor of Information and Knowledge Management, Associate Dean Research, Director of the Centre for Information Management, Loughborough University

It is an impressive feat that work email has managed to reign supreme as the most prolific and favoured communication tool in today’s digital working world, despite the emergence of arguably more functional alternatives like Slack, Yammer and MS Teams.

Yet it may not be through active choice that email continues to dominate our working lives. Many academic…

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