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Burnout by design? Warehouse and shipping workers pay the hidden cost of the holiday season

By Christopher O'Neill, Research fellow, Monash University
Jake Goldenfein, Senior Lecturer, The University of Melbourne
Jathan Sadowski, Research Fellow, Emerging Technologies Research Lab and CoE for Automated Decision-Making and Society, Monash University
Lauren Kate Kelly, PhD Candidate, RMIT University
Thao Phan, Research Fellow, Monash University

Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.

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