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Black Friday for Amazon workers: the human costs behind consumer convenience

By Tom Vickers, Senior Lecturer in Sociology and Convenor of the Work Futures Research Group, Nottingham Trent University
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With the holiday shopping season upon us, many people will be taking advantage of the low prices and speedy delivery promised by Amazon. The online retail giant is more popular than ever, and it is bringing on thousands more employees to meet demand.

But available evidence suggests that the process by which Amazon fulfils our orders can harm its workers. It also suggests that this problem is getting worse, and has even been exacerbated by…The Conversation


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