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Coles and Woolworths are moving to robot warehouses and on-demand labour as home deliveries soar

By Lauren Kate Kelly, PhD Candidate, RMIT University
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As lockdowns continue across Australia, many households are doing something they may not have considered just 18 months ago: ordering groceries online.

Australia’s supermarket duopoly, Coles and Woolworths, have raced to implement new technology and transform labour arrangements to keep up with the e-grocery boom.

Both are investing in “smart” warehousing and distribution systems with various degrees of automation, as well as making extensive…

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