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When faces are partially covered, neither people nor algorithms are good at reading emotions

By Hedwig Eisenbarth, Senior Lecturer in Psychology, Te Herenga Waka — Victoria University of Wellington
Harisu Abdullahi Shehu, PhD Researcher, Te Herenga Waka — Victoria University of Wellington
Will Browne, Professor in Artificial Cognitive Systems, Queensland University of Technology

Robots are more likely than people to misclassify emotions when reading faces that are partially covered. This could lead to unexpected behaviours when they interact with people wearing masks.

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