How the travel industry still ignores people with disabilities

By Brian Garrod, Professor of Marketing, Swansea University

As restrictions are gradually lifted, travelling abroad will be a high priority for many people. But for a disabled person, getting away on holiday can seem like a distant dream – with or without a pandemic.

People with disabilities are still subjected to systematic discrimination when it comes to travel. They face barriers that non-disabled people do not, which can prevent them from going on holiday – or at least drastically limit their choice about where to go and what to do.

Even before COVID-19, one…

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