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Be kind: GP receptionists are taking the heat with every policy update during COVID, vaccines included

By Lauren Ball, Associate Professor/ Principal Research Fellow, Griffith University
David Chua, Primary heath care research fellow, Griffith University
Katelyn Barnes, Postdoctoral Research Fellow, Griffith University
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Medical receptionists have taken on new roles during the pandemic, which no-one planned for. We must not forget them and the stressful work they do.

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