Machines can do most of a psychologist's job. The industry must prepare for disruption

By John Michael Innes, Adjunct Professor, University of South Australia
Ben W. Morrison, Senior Lecturer, Organisational Psychology, Macquarie University

Psychology and other “helping professions” such as counselling and social work are often regarded as quintessentially human domains. Unlike workers in manual or routine jobs, psychologist generally see no threat to their career from advances in machine learning and artificial intelligence.

Economists largely agree. One of the most wide-ranging and influential surveys of the future of employment, by Oxford economists Carl Benedikt Frey and Michael Osborne, rated the probability that…

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