AI will not revolutionize business management but it could make it worse

By Guillaume Desjardins, Associate professor, Industrial Relations, Université du Québec en Outaouais (UQO)

It is no exaggeration to say that the democratization of new forms of artificial intelligence (AI), such as ChatGPT (OpenAI), Gemini/Bard (Google) and Copilot (Microsoft), is a societal revolution of the digital age.

The mainstream use of AI systems is a disruptive force in a number of areas including university education, the legal system and, of course, the work world.

These changes are taking place at such a bewildering pace that research is struggling…

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