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Facebook Opens Messenger to Chatbots

Fresh on the heels of Microsoft’s embarrassing experiment with the chatbot Tay, Facebook has announced it will allow developers to create chatbots on its Messenger app. This, Facebook says, will make it easier for customers to communicate with businesses. Chatbots are a type of artificial intelligence designed to simulate a conversation between humans. According to USA Today, chatbots have yet to gain popularity in the U.S. and Europe, but are becoming very popular in...

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