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VA Official: Problems at Philadelphia Office Not Systemic

The Veterans Affairs official overseeing benefits is rejecting notions that mismanagement at its Philadelphia office points to a broader, department-wide problem in handling veterans' claims and said an internal review will help determine fault. A blistering report by the VA inspector general last week found a litany of problems in Philadelphia, part of a rush to reduce claims backlogs. Described as "very bad," the IG says similar complaints had been reviewed in more than...

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