Being bombarded with delivery and post office text scams? Here's why — and what can be done

By Ismini Vasileiou, Associate Professor in Information Systems, De Montfort University
Paul Haskell-Dowland, Associate Dean (Computing and Security), Edith Cowan University

For most people, the ping of an incoming SMS will induce some level of excitement — or mild intrigue at least. But with SMS scams on the rise, many may now be meeting this same sound with trepidation.

According to the Australian Competition and Consumer Commission’s (ACCC) ScamWatch website, scams delivered via “phone” or “text” this year far outnumber those sent through any other delivery method, including social media or email.

Delivery and postal scams are particularly common in SMS scam campaigns,…

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